How long does it take to complete a furniture order?
The average time to complete an order is between 10 and 12 weeks. This is only an estimate and not a guarantee. All furniture is built to order; therefore the date of completion will be determined by the individual craftsman who is building the furniture.
Where is the furniture built?
The furniture is built in small, family owned work shops in Ohio, Indiana and Pennsylvania. All of the furniture is constructed in the United States using wood grown in the United States and Canada.
What is Quarter Sawn Oak?
Quarter Sawn Oak is obtained by milling the oak wood a particular way. At the mill, the oak log is quartered first. Then the saw blade is run perpendicular to the growth rings of the tree. In doing this, the oak takes on a very distinctive look with a tight, straight grain. This process is labor intensive and less of the tree is turned into building material, so Quarter Sawn Oak is more expensive than Flat-Sawn Oak.
Are there any veneers or laminates used in the furniture?
Certain pieces may contain furniture grade veneers for back panels, shelf boards or drawer bottoms. If you are unsure whether a piece of furniture contains veneer, ask us. If you don't want any veneers, tell us, we will build it solid through out. There are NO laminates used in any of the furniture. Otherwise, all pieces contain only solid wood, either oak, cherry, maple, hickory, walnut or poplar.
What are some of the options available?
To begin with, you have your choice of wood, stain color and hardware. Many pieces are available in various sizes, shapes and styles as a standard. With many of the pieces we are able to change the dimensions to fit your specifications.
Is it really built by the Amish?
Yes, all of the wood furniture is built by Amish and Mennonite craftsmen.
What type of finish is used?
The finish used on our furniture is a catalyzed varnish.
Why is pricing not listed on the web site?
Very simply, there are just to many variables with each piece to list pricing on-line. As previously stated, each piece is built to order according to your specifications. With every piece built, you will have a selection of specific decisions to make. The type of wood used to build your piece(s) will be a major determining factor of cost, and let us not forget overall size, drawer/door configurations, hardware choices, fabric or leather options, etc.. For this reason we will also never accept an order without speaking with you personally to make certain that all questions and/or concerns have been addressed and that all options have been specified. We hope that you find our methods of providing pricing to you and your family reassuring, and not an inconvenience.
Can my order be shipped out of state?
Yes, we can have your order packaged and shipped to your home anywhere in the U.S. You will have a choice of curbside or in-house delivery and set-up. If you are interested in this service, please be sure to provide your City, State, and Zip Code when requesting a price quote.
Alternatively, you are always welcome to pick-up at our store in Louisville KY at no additional charge or have the order made available for pick-up in Millersburg, Ohio for a small fee.
CHAT WITH US
Chat directly with a member of our staff for immediate answers to your questions.
Toll Free: 1-877-827-8100
Toll Free: 1-877-827-8100
Reach us by email any time! We'll do our best to respond as quickly as possible.